Despite the fact that the hosting service supplied by the different companies is more or less the same, every provider has a personalized platform with its own tweaks and different ways to complete specific operations. Because of this, an information-laden knowledge base would be rather helpful both for people with little or no prior experience and for technically advanced users who will ultimately discover how certain tasks are performed, but will lose some time in the meantime. The objective of such a knowledge base is to make the service fast and easy to use, sparing users loads of time and effort. The consequence is gladder clients, as they can quickly find the info they want, and significantly less work for the client support engineers, because typically the majority of the enquiries and difficulties that customers have got are already outlined in the knowledge base. In case the articles are well-written and cover more topics, you’ll be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans come with an elaborate knowledge base where you can find info about all the problems that you could chance upon and their resolutions. You can get to know how to create and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have tried our utmost to be as thorough as possible and to cover all possible options in order to help you save time and effort and to present you with different solutions for any issue. The knowledge base features educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every section of the Control Panel, whilst if you prefer to see the entire list of articles, you should visit the Help section.