Website Migration

A: When your present hosting provider can no longer match the requirements of your web site, or when you undergo continual downtime, or if you have to wait for hours for the customer support staff to reply back to you, it might be a good idea to swap your web hosting provider, i.e. to transfer all the files for your sites as well as your databases from your current provider to your new provider. At OneStarMediaHosting.com, we understand that this can be hard and time–consuming. This is why we’ll accomplish all that for you at no cost!Our seasoned technical staff will transfer your site content from your current web hosting provider to us. Our techs have got broad experience migrating websites and are able to handle anything – from a customary WordPress weblog or Joomla^™–based web site, to an extremely elaborate, custom–built web application.

A: While we can’t give you an exact ETA, since there are lots of variables, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to move your website within 48h, and in certain cases – within 24h (in case the content is not very large).

A: We don’t collect any personal data. We will require, though, the login info for your old hosting account as well as the name of the site that you need to migrate.

A: User privacy is among our chief priorities – for this reason, both our payment page and our Control Panel login page are secured with enterprise–class Secure Sockets Layer certificates. We use security measures, which include, but are not limited to: physical, electronic and administrative methods to secure the info that we accumulate online. And we’ve got a detailed and rigid Privacy Policy, which outlines the types of information that we collect.

A: Your site will continue to work just like it did before with your former hosting provider. When we are through with the transfer, your web site will be configured to work on our platform and we will alert you to preview it. If it is working properly, all you will need to do is modify the NS resource records associated with your domain. Your website will be transferred to us without any downtime.

A: While we transfer your web content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.

A: We support all Linux–based web hosting platforms. Basically, if we can gain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.